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What is People’s Thrift, and how does it work?We are a community curated secondhand marketplace in Mimico Village. We make secondhand shopping effortless by offering quality, pre-loved fashion at fair prices—shipped right to your door.
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What makes you different from Facebook Marketplace, Poshmark, or eBay?People’s Thrift combines the best parts of several platforms into one seamless experience. Like Facebook Marketplace, our inventory is sourced from real people across the city—but instead of coordinating meetups or managing listings yourself, we handle everything for our merchants. We also operate a bit like a mini version of Amazon: all items are stored, packed, and shipped from our local facility, so you can shop the closets of hundreds across the city with just one flat-rate shipping fee. This is a big difference from Poshmark or eBay, where you typically pay separate shipping costs for each seller. At the end of the day, we’re a small, homegrown operation with a big vision—built by two local entrepreneurs who just want to make secondhand shopping more convenient, fair, and fun for everyone involved.
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Where are you located? Do you have a storefront?We’re based in South Etobicoke and currently operate online only. However, you may see us at local pop-ups throughout the year!
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Are the items in good condition?Yes! Every item is inspected and graded before it’s listed. We use three standard condition grades: – Brand New with Tags – Great – Like new, no visible signs of wear – Good – Gently worn with minimal wear Any specific flaws (if present) are clearly noted in the product description. While some items are brand new, all pieces should still be considered secondhand—minor variations or signs of prior ownership may exist.
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Can I return or exchange an item?All sales are final unless the item arrives with a major flaw that wasn’t disclosed, at which point we will review and assess case-by-case. Please review item photos and descriptions carefully before purchasing.
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How will I know if an item will fit me?We provide approximate garment measurements to help guide your sizing decision. Depending on the item, measurements are taken flat or on a silhouette form. Please note that slight variations may occur based on how the fabric stretches or where measurements are taken, but we do our best to ensure they’re as accurate as possible.
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How does shipping work?We ship Canada-wide from Toronto using affordable flat-rate options. Orders are typically packed in 2 business days with standard shipping service of 4-8 business days thereafter. Shipping fees start from $12 in Ontario and $24 going east to Newfoundland and $19 going west to British Columbia. We don’t ship to the territories in Canada, the USA, or internationally.
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Do you offer free shipping over a certain amount?Yes! We offer free shipping on all orders over $150 before tax.
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Can I pick up my order?At this time, we’re not offering local pickup as our office and warehouse aren’t set up for customer access. However, we’re exploring more flexible options in the future—stay tuned!
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How are prices set?We price items based on fair market value, condition, and original retail price—always aiming to balance affordability with a great return for the original seller.
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What types of items do you sell?We offer a curated selection of mid-range brands across men’s and women’s clothing, accessories, and seasonal styles. Our inventory is refreshed regularly, so there’s always something new to discover.
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How does People’s Thrift support the community?We give back a portion of proceeds from select sales (like our Bargain Bin) to local initiatives and aim to provide future job opportunities in our area.
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How do I stay updated on new arrivals and promotions?Sign up for our email list or follow us on Instagram for first access to fresh finds, discount codes, and community events.
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What's your story? Why did you create People's Thrift?Hi, we’re Angie Mulrooney and Jamie Somerton — co-founders of People’s Thrift. We’re lifelong friends with a shared love of thrifting, a passion for grassroots entrepreneurship, and a drive to reimagine what secondhand can look like in the digital age. At a pivotal point in both our careers — and in the midst of a challenging job market — we chose to create the kind of company we’ve always wanted to be part of: one that’s rooted in community, grounded in ethical business practices, and committed to conscious consumption.
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What is People’s Thrift, and how does it work?People’s Thrift is a local, community-driven alternative to traditional thrift stores. We help individuals earn money from their closet cleanouts—especially those who would normally donate items without compensation. Once you drop off your items, we take care of everything: storage, listing, selling, shipping, and customer service. When your items sell, you receive a profit share ranging from 30% to 70%, depending on the final sale price.
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What makes you different from Facebook Marketplace, Poshmark, or eBay?People’s Thrift combines the best parts of several platforms into one seamless experience. Like Facebook Marketplace, our inventory is sourced from real people across the city—but instead of coordinating meetups or managing listings yourself, we handle everything for our merchants. We also operate a bit like a mini version of Amazon: all items are stored, packed, and shipped from our local facility, so you can shop the closets of hundreds across the city with just one flat-rate shipping fee. This is a big difference from Poshmark or eBay, where you typically pay separate shipping costs for each seller. At the end of the day, we’re a small, homegrown operation with a big vision—built by two local entrepreneurs who just want to make secondhand shopping more convenient, fair, and fun for everyone involved.
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Is this the same as consignment?Not quite. Traditional consignment often requires you to pick up unsold items and involves high-end pricing. Our model is more accessible and geared toward everyday fashion. You can opt to have unsold items donated or returned for a small fee. Otherwise, there are no upfront fees to you.
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Where are you located?We’re based in Mimico Village, South Etobicoke. Once you’re approved as a merchant, we’ll coordinate a drop-off time for your items.
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How do I become a merchant?Apply on our website and tell us a bit about what you’d like to sell. If approved, we’ll schedule a drop-off with you and take care of the rest. See our Merchant Services page for full details.
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How are prices determined?We price items based on brand, condition, seasonality, and demand. Our goal is to get your items sold—at a fair price for both you and the customer.
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How do I get paid?Once your item sells, you’ll receive a percentage of the sale price via e-transfer (typically at the end of each month). See our Merchant Services page for full details and commission rates, which range from 30-70%.
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What types of items do you accept?We look for mid-range gently-used clothing, accessories, and wardrobe staples in clean, sale-ready condition. We do not accept fast fashion basics, heavily worn items, or anything with stains or damage. See our Merchant Services page for full details.
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How can you guarantee my item won’t be priced below the commission threshold?If your item meets the standards outlined in our Acceptance Guide, it will not be priced below the $10 threshold at launch, nor placed in our Bargain Bin. However, items that do not meet these criteria—such as unaccepted brands, fast fashion labels with very low resale value, items in less than good condition, or those with defects—may be redirected to our Bargain Bin, where no payout is offered. To help avoid surprises, we’ve built a detailed Merchant Application process to set clear expectations from the start.
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What happens if my items don’t sell within 6 months?If your items haven’t sold after 6 months, we may keep them in-store longer, move them to clearance, or donate them, depending on seasonality, trends, and demand. Higher-priced or in-demand brands often take longer to sell—but usually do—so this is taken into account. If you’d like your items returned, you must contact us before the 6-month mark, as we don’t send reminders. After that, we can’t guarantee availability. See our Merchant Services page for full details.
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If I want my items back, why is there a fee?Because we don’t charge any upfront fees to list your items, the return fee helps cover the time and resources spent photographing, listing, processing, and storing each piece. Some items—especially higher-priced ones—can take time to sell, so this fee also helps discourage early withdrawals. The return fee is $5.99 per item, plus shipping at the merchant’s expense. See our Merchant Services page for full details.
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How does People’s Thrift support the community?We reinvest into the community through local hiring, donation partnerships, and sustainability efforts—helping extend the life of fashion while reducing waste.
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Can I track my sales?We’re working on a seller portal that will allow you to view your active listings and track sales. In the meantime, you can search our store with your unique Merchant ID# to populate your items. We provide monthly receipt of items sold on the last business day of the month.
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What's your story? Why did you create People's Thrift?Hi, we’re Angie Mulrooney and Jamie Somerton — co-founders of People’s Thrift. We’re lifelong friends with a shared love of thrifting, a passion for grassroots entrepreneurship, and a drive to reimagine what secondhand can look like in the digital age. At a pivotal point in both our careers — and in the midst of a challenging job market — we chose to create the kind of company we’ve always wanted to be part of: one that’s rooted in community, grounded in ethical business practices, and committed to conscious consumption.
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