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How it works

Browse the apparel departments and brands we’re currently accepting to ensure your items match our Acceptance Guide. You may choose to donate only or opt into our Merchant Payout program.

1. Check What We're Accepting

If your items fit the bill—awesome! Submit your application through our website to become an approved Merchant. We handle the entire selling process for you. Our commission rate works on a sliding scale from 30% to 70%, based on item value.

2. Apply to Become a Merchant

Our Merchant Concierge team will review your application and get back to you within a few business days with your approval status.

3. Get Approved

Once accepted, we’ll walk you through next steps, issue you a Merchant ID#, and share details about our 24/7 Toronto West Drop Box location (Royal York & Evans). Note: You must be able to drop off your items at this location.

4. Get Onboarded

Before dropping them off, make sure all items are clean, damage-free, and meet our acceptance criteria.

5. Prepare Your Items

Once we receive your items, our team will:

  • Conduct a quality control check

  • Photograph each item

  • List them on our marketplace. We determine pricing based on current fair market value.

6. We Take It From Here

We process Merchant payouts on the last day of each month. You’ll receive a detailed receipt listing what sold and your payment.

7. Get Paid

If your next batch meets our criteria, reach out to the Merchant Concierge to confirm we’re currently accepting items.

8. Have More Items?

Clothes Donation

Declutter Without the Hassle—We Sell for You.

Selling online can be time-consuming and overwhelming. With People’s Thrift, you simply drop off your items, and we handle everything—from photos to pricing, listings, and shipping. You earn money without the stress of managing buyer inquiries, coordinating pickups, or handling transactions. It’s the easiest way to turn your closet clean-out into cash while giving your items a second life and doing the planet a solid!

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Clothes for Charity

sell with us

Merchant Application

Do you wish to donate only or opt into our Merchant Payout program for eligible items?
By clicking YES, you confirm that you've reviewed the Acceptance Guide and that your items meet our criteria.

See our Acceptance Guide

Note: If more than 50 items, in-person intake may be required

What gender and departments of clothing do you have? Check all that apply.

E.g., “20 women’s tops from Aritzia, Zara, and Madewell in excellent condition, sizes S & M.

By clicking YES, you confirm that you will be able to drop off your items at our self-serve Toronto West Drop Box location (Royal York & Evans).
By clicking YES, you confirm that you have reviewed and agree to our Merchant Terms & Conditions, including the processes and criteria for item payout eligibility.

E.g. Social media, Facebook group, street posters, word of mouth etc.

Merchant Terms & Conditions

A legal disclaimer

Effective Date: March 28, 2025
Last Updated: March 28, 2025

 

People’s Thrift is an online resale marketplace that provides a convenient way for individuals to buy and sell secondhand clothing and accessories. These Terms of Use (“Terms”) form a legally binding agreement between you and People’s Thrift (“People’s Thrift,” “we,” “us,” or “our”), governing your use of our website, mobile applications, and any other related services or content we provide (collectively, the “Services”). By using our platform, you also acknowledge and agree to our Seller Terms and Privacy Policy, which are incorporated into these Terms by reference. People's Thrift is owned an operated by Somerton Creative.

Terms & Conditions

1. Eligibility & Application

  • Merchant services are currently only available to individuals who can access our central Drop Box location in Toronto West (Royal York & Evans).

  • Items must be from our approved departments and brands listed on our website.

  • To apply, complete the Merchant Application Form. Once accepted, you’ll receive your Merchant ID# and Drop Box access details.

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2. Item Intake Requirements

  • Minimum drop-off: 8 items per intake
    (We may accept fewer than 8 items if they are higher-value pieces—assessed case by case.)

  • Maximum per intake: 75 items per Merchant

  • Large drops (50+ items): May require in-person intake by appointment, as large quantities may not fit in the Drop Box.

  • Packaging:

    • Items must be packed in completely sealed, grocery-sized bags.

    • Clearly label each bag with your Merchant ID# (either written on the bag or included as a note inside).

    • Do not use large garbage bags or boxes, as they may not fit down the Drop Box chute.

  • Not accepted:

    • Luxury goods or high-end collectibles
      (Due to lack of authentication services at this time)

 

3. Item Condition Guidelines

All submitted items must be:

  • Clean and in good condition (no stains, pilling, fading, shrinking, holes, or odors)

  • Undamaged and unaltered (no missing size tags, broken parts, or personal modifications)

 

Items that do not meet our criteria will be:

  • Donated to local organizations or

  • Included in our Bargain Bin program (for items priced under $10) or

  • Recycled via textile programs
    (We are unable to return these items.)

 

4. Processing & Listing

  • Items are processed, quality-checked, photographed, and listed within 1–2 weeks of drop-off. We price items according to fair market value.

  • You will be notified by our Merchant Concierge once your items are live in our marketplace.

 

5. Selling Window & Pricing

  • Each item is listed for a 6-month Prime Selling Window

    • The first 6 weeks is the New Arrivals window for maximum visibility.

  • After 6 weeks, we may adjust item pricing at our discretion to help move inventory.

 

6. Item Lifecycle & Retrieval

  • Items are listed in our store for a 6-month Prime Selling Window, with the first 6 weeks classified as New Arrivals.

  • After 6 months, items may remain in the store at our discretion, be moved to clearance, or be donated/recycled if we determine they are no longer viable for sale.

  • If you would like to request your items back during the 6-month window, a fee of $5.99 per item + shipping will apply.

  • Retrieval of any remaining items after the 6-month window is available for a fee of $5.99 per item + shipping, provided the items have not already been donated or recycled.

  • Item return is optional and must be requested by the Merchant within the appropriate time frame of 6 months. It is the responsibility of the merchant to contact us before the 6-month window to request items back.
     

7. Commission Structure

We operate on a sliding scale commission model:

  • $10–$19.99 → You earn 30%

  • $20–$24.99 → You earn 40%

  • $25–$49.99 → You earn 50%

  • $50–$99.99 → You earn 60%

  • $100+ → You earn 70%

 

We do not payout for items that have a resell value of less than $10.

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8. Payouts

  • Payouts are sent via e-transfer on the last business day of each month, along with a detailed receipt of items sold and sale amounts.

 

9. Tracking Your Listings

  • View your active listings by searching your Merchant ID# on our site.

  • We’re developing a Merchant Dashboard in the near future to provide:

    • Listing status

    • Sales reports

    • Payout tracking & automated payments

 

10. Support

  • Contact our Merchant Concierge team with any questions—we’re happy to help.

Contact Us

hello@peoplesthrift.ca

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